Six leaders will take the stage through the Franchising Assume Tank on the Restaurant Franchising and Innovation Summit in Kansas Metropolis, Missouri March 24-26, 2024 on the InterContinental Resort. The audio system will talk about the highest points going through eating places as we speak in addition to what it takes to achieve franchising.

“This panel is all the time a crowd favourite as a result of it provides the attendees the possibility to ask the leaders about what’s holding them up at evening and the way they’re fixing the identical issues that each one operators are going through,” mentioned Cherryh Cansler, VP of occasions for Networld Media Group, mother or father firm to the Restaurant Franchising Innovation Summit.

The session takes place at 2 p.m. on Tuesday, March 26, 2024. Audio system embody:

• Michelle Bythewood, president, Nation’s Large Hamburgers
• Sara Carhart, vice chairman of operations, SPIN! Pizza
• Geoff Henry, president of the Americas, Gong cha
• Troy Hooper, CEO, Scorching Palette Holdings
• Josh Kern, CEO, SPB Hospitality
• Rob McColgan, co-founder and CEO, Fashionable Restaurant Ideas

“The highest problem within the quick informal and QSR segments is recruiting, coaching and retaining gifted staff members,” Geoff Henry, president of the Americas for Gong-Cha, mentioned.

“In our class, high quality of the beverage, visitor expertise and pace of service are all a part of the visitor’s consideration set. At Gong Cha we’re taking steps to assist alleviate some stress on our staff members by enhancing the digital ordering capabilities inside our shops, with a give attention to having self-order kiosks accessible in all of our shops. Thereby enabling the staff members to give attention to making an impressive beverage for our company in a well timed vogue.”

Troy Hooper, CEO of Scorching Palette Holdings, mother or father firm to Pepper Lunch, agrees that labor availability and labor value pressures are nonetheless prime of thoughts.

“We’re lucky that Pepper Lunch eating places have a no-skilled labor and low labor burden enterprise mannequin,” Hooper mentioned. “We solely require 15 to 18 whole workers to run two-day elements seven days per week as our shops function on 4 to 6 workers per shift max. We work onerous on retention with above-market pay, tip share that common $3.50 an hour and an incredible work tradition.”

Josh Kern CEO of SPB Hospitality, mother or father firm to Krystal Eating places, Logan’s Roadhouse and Previous Chicago Pizza + Taproom amongst others, mentioned his model’s main problem he main problem is fluctuating foot visitors, influenced by components equivalent to financial situations, elevated pace of competitors, and altering shopper preferences.

“SPB Holdings addresses these challenges via dynamic methods, together with data-driven decision-making, versatile menu choices and strong on-line presence,” he mentioned. “By adapting to evolving market situations and prioritizing visitor comfort, SPB Holdings goals to navigate the uncertainties of restaurant visitors efficiently.”

Registration for the Restaurant Franchising Innovation Summit is open. Click on right here to register for the occasion.