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Following the circulation of a buyer’s Fb submit concerning their current buy of a Perodua Bezza, carmaker Perodua has issued an official assertion on the matter.
“Concerning the current grievance made by a buyer on her newly-purchased Perodua Bezza, we want to notify the general public that we have now been in fixed communication together with her since October final yr. Since then, we have now taken a number of actions to resolve the matter, together with by providing her a courtesy automobile and we have now proposed to purchase again her automobile,” the assertion learn.
“Perodua has additionally assured the shopper that her case is being prioritised, and we hereby deny any allegation that no motion has been taken to resolve the difficulty. A radical investigation is underway concerning the difficulty and we are going to share the main points in due time. We apologise for any inconvenience precipitated, and thanks on your understanding,” it concluded.
The gula, or sugar as talked about within the buyer’s Fb submit was in reference to a sugar-like international substance that was discovered within the engine of their automobile, and that such substance resembling the international matter discovered is just not utilized by Perodua, based on Perodua personnel as claimed by the automobile proprietor.
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